Retargeting Sequence Designer
SKILL.md
HOW_TO_USE.md
skillsmarketingSKILL.md
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
# Retargeting Sequence Designer
Bring back lost visitors with the right message at the right time.
## Core Philosophy
**Retargeting is a conversation, not a chase.** Just showing the same ad repeatedly isn't retargetingβit's stalking. Strategic retargeting delivers relevant messages based on where users dropped off.
**The Goal:** Design retargeting sequences that feel helpful, not annoying, and convert abandoners into customers.
**The Principle:** Segment by behavior β Message to intent β Time appropriately β Respect frequency limits.
---
## Required Context
### Must Have
**1. Business Type**
- E-commerce / SaaS / Lead Gen / Content
- Average order value or customer value
- Purchase/conversion cycle length
**2. User Behavior Points**
What actions can you track:
- Page views (which pages)
- Product views
- Add to cart
- Checkout start
- Form starts
- Content engagement
- Previous purchases
**3. Conversion Goal**
- Primary action (purchase, signup, lead)
- Value of conversion
### Strongly Recommended
**4. Available Platforms**
Where you can run retargeting:
- Google Display/YouTube
- Meta (Facebook/Instagram)
- LinkedIn
- Programmatic
- Email
**5. Current Setup**
- Existing retargeting campaigns
- Current frequency caps
- What's working/not working
### Nice to Have
- Conversion window data (time to convert)
- Customer lifetime value segments
- Seasonal patterns
- Creative assets available
- Budget constraints
---
## Sequence Design Framework
### Step 1: Audience Segmentation
**Behavior-Based Segments:**
| Segment | Definition | Intent Level | Priority |
|---------|------------|--------------|----------|
| **Hot** | Cart abandoners, checkout started | Very High | Highest |
| **Warm** | Product viewers, engaged visitors | High | High |
| **Cool** | Category/page viewers | Medium | Medium |
| **Cold** | Bounced visitors | Low | Low |
| **Customers** | Past purchasers | Varies | Depends |
**Standard Retargeting Segments:**
```
SEGMENT HIERARCHY:
HOT AUDIENCES (Highest intent)
βββ Cart Abandoners (1-3 days)
βββ Cart Abandoners (4-7 days)
βββ Cart Abandoners (8-14 days)
βββ Checkout Abandoners
βββ Pricing Page Visitors
WARM AUDIENCES (Demonstrated interest)
βββ Product Viewers (1-7 days)
βββ Product Viewers (8-30 days)
βββ Multiple Product Viewers
βββ High-Time-on-Site Visitors
βββ Form Starters (Lead Gen)
COOL AUDIENCES (General interest)
βββ Category Browsers
βββ Blog/Content Readers
βββ Homepage Visitors
βββ Search/Resource Page Visitors
CUSTOMER AUDIENCES (Post-purchase)
βββ Recent Customers (1-30 days)
βββ Repeat Customers
βββ Lapsed Customers (90+ days)
βββ High-Value Customers
```
---
### Step 2: Timing Strategy
**Recency Windows:**
| Time Since Visit | User State | Messaging Approach |
|------------------|------------|-------------------|
| 0-24 hours | High intent | Reminder, urgency |
| 1-3 days | Still considering | Value reinforcement |
| 4-7 days | Cooling off | Re-engage, new angle |
| 8-14 days | May have forgotten | Brand recall, offer |
| 15-30 days | Likely moved on | Strong incentive |
| 30-60 days | Last chance | Win-back offer |
| 60+ days | Very cold | Exclude or minimal |
**Optimal Duration by Segment:**
| Segment | Recommended Window | Max Window |
|---------|-------------------|------------|
| Cart Abandoners | 14 days | 30 days |
| Product Viewers | 30 days | 60 days |
| General Visitors | 30 days | 45 days |
| Customers (upsell) | 90 days | 180 days |
| Customers (replenishment) | Based on cycle | Varies |
---
### Step 3: Frequency Strategy
**Frequency Caps by Segment:**
| Segment | Daily Cap | Weekly Cap | Total Campaign |
|---------|-----------|------------|----------------|
| Cart Abandoners | 3 | 10-15 | 30 |
| Product Viewers | 2 | 7-10 | 20 |
| General Visitors | 1-2 | 5-7 | 15 |
| Past Customers | 1 | 3-5 | 10 |
**Frequency by Platform:**
| Platform | Recommended Daily | Notes |
|----------|-------------------|-------|
| Facebook/Instagram | 1-2 per platform | Users on multiple times |
| Google Display | 3-5 across network | Lower attention |
| YouTube | 1-2 | High attention |
| LinkedIn | 1 | Professional context |
| Email | N/A | Separate cadence |
---
### Step 4: Messaging Strategy
**Message Progression Framework:**
| Stage | Day Range | Message Type | Goal |
|-------|-----------|--------------|------|
| Stage 1 | Day 1-3 | Reminder | Complete action |
| Stage 2 | Day 4-7 | Value/Benefit | Reinforce why |
| Stage 3 | Day 8-14 | Social Proof | Build trust |
| Stage 4 | Day 15-21 | Incentive | Overcome hesitation |
| Stage 5 | Day 22-30 | Urgency/Scarcity | Final push |
**Messaging by Segment:**
| Segment | Primary Message | Secondary Message | CTA |
|---------|-----------------|-------------------|-----|
| Cart Abandoners | "Still thinking?" | "Complete your order" | Return to Cart |
| Product Viewers | "Like what you saw?" | Product benefits | View Product |
| Form Abandoners | "We saved your progress" | Offer value reminder | Complete Form |
| General Visitors | "Looking for X?" | Brand value prop | Learn More |
| Customers | "Based on your purchase" | Related products | Shop Now |
---
### Step 5: Creative Direction
**Ad Format by Stage:**
| Stage | Best Formats | Creative Focus |
|-------|--------------|----------------|
| Reminder (Day 1-3) | Carousel, Dynamic | Product they viewed |
| Value (Day 4-7) | Single image, Video | Benefits, features |
| Social Proof (Day 8-14) | Testimonial, UGC | Reviews, results |
| Incentive (Day 15-21) | Single image | Offer-focused |
| Urgency (Day 22-30) | Single image | Deadline, scarcity |
**Dynamic vs. Static:**
| Use Dynamic | Use Static |
|-------------|------------|
| Multiple products viewed | Single product interest |
| E-commerce with catalog | SaaS/Services |
| Personalization needed | Brand awareness focus |
| Large product range | Limited SKUs |
---
## Output Format
### Executive Summary
```
RETARGETING SEQUENCE DESIGN
Business Type: [E-commerce/SaaS/Lead Gen]
Conversion Goal: [Action]
Platforms: [Where to run]
Total Segments: X audiences
Duration: X days total
SEQUENCE OVERVIEW:
Hot Audiences: Day 1-14 | X creatives | X frequency cap
Warm Audiences: Day 1-30 | X creatives | X frequency cap
Cool Audiences: Day 1-30 | X creatives | X frequency cap
Customers: Day 1-90 | X creatives | X frequency cap
```
---
### Audience Segment Definitions
**Segment 1: [Segment Name]**
```
AUDIENCE: [Name]
DEFINITION: Users who [behavior] but did not [goal]
WINDOW: Last [X] days
EXCLUSIONS: [What to exclude]
ESTIMATED SIZE: [If known]
PLATFORM: [Where to target]
```
**Targeting Setup:**
| Platform | Targeting Method |
|----------|-----------------|
| Meta | Custom Audience: [Event/Page] |
| Google | Remarketing List: [Definition] |
| LinkedIn | Website Retargeting: [Pages] |
---
### Sequence Map by Segment
**[Segment Name] Retargeting Sequence:**
```
SEQUENCE: [Name]
DURATION: [X] days
FREQUENCY CAP: [X] per day / [X] per week
DAY 1-3: REMINDER PHASE
βββ Message: "[Headline]"
βββ Creative: [Format + direction]
βββ CTA: [Button text]
βββ Offer: [If any]
DAY 4-7: VALUE PHASE
βββ Message: "[Headline]"
βββ Creative: [Format + direction]
βββ CTA: [Button text]
βββ Offer: [If any]
DAY 8-14: SOCIAL PROOF PHASE
βββ Message: "[Headline]"
βββ Creative: [Format + direction]
βββ CTA: [Button text]
βββ Offer: [If any]
DAY 15-21: INCENTIVE PHASE
βββ Message: "[Headline]"
βββ Creative: [Format + direction]
βββ CTA: [Button text]
βββ Offer: [Discount/Bonus]
DAY 22-30: URGENCY PHASE
βββ Message: "[Headline]"
βββ Creative: [Format + direction]
βββ CTA: [Button text]
βββ Offer: [Final offer + deadline]
```
---
### Ad Creative Briefs
**Creative Brief 1: [Phase Name]**
| Element | Direction |
|---------|-----------|
| **Objective** | [What this ad should accomplish] |
| **Audience** | [Who sees this] |
| **Format** | [Single image/Carousel/Video/etc.] |
| **Headline** | "[Suggested headline]" |
| **Primary Text** | "[Suggested body copy]" |
| **Visual** | [Description of image/video] |
| **CTA** | [Button text] |
| **Landing Page** | [Where it goes] |
**Example Ad Copy:**
```
HEADLINE: [Headline]
PRIMARY TEXT:
[Body copy with appropriate length for platform]
CTA: [Button]
```
---
### Platform-Specific Setup
**Meta (Facebook/Instagram):**
| Setting | Recommendation |
|---------|----------------|
| Campaign Objective | [Conversions/Traffic/etc.] |
| Optimization | [Event to optimize for] |
| Placements | [Automatic/Manual selection] |
| Bidding | [Strategy] |
| Attribution | [7-day click, 1-day view] |
**Audience Setup:**
```
Custom Audience: [Name]
Source: [Website/App/Customer List]
Event: [Specific event]
Days: [Retention period]
Exclude: [Exclusions]
```
---
**Google Ads:**
| Setting | Recommendation |
|---------|----------------|
| Campaign Type | [Display/YouTube/Performance Max] |
| Bidding | [Target CPA/Maximize Conversions] |
| Targeting Expansion | [On/Off] |
| Frequency Cap | [Setting] |
**Audience Setup:**
```
Audience Name: [Name]
Source: [GA4/Google Ads tag]
Membership: [All visitors/Event-based]
Duration: [Days]
Similar Audiences: [Enable/Disable]
```
---
### Exclusion Rules
**Who to Exclude from Each Segment:**
| Segment | Exclude |
|---------|---------|
| Cart Abandoners | Purchasers (last 30 days) |
| Product Viewers | Cart Abandoners (separate sequence), Purchasers |
| General Visitors | All more engaged segments, Purchasers |
| Customers (Upsell) | Recent purchasers (wait 7 days) |
**Exclusion Setup:**
```
EXCLUSION AUDIENCES TO CREATE:
1. Converters (Last 30 Days)
- Definition: Completed [conversion event]
- Use: Exclude from all prospecting/retargeting
2. Recent Purchasers (Last 7 Days)
- Definition: Completed purchase
- Use: Exclude from upsell (give time with product)
3. Email Subscribers
- Definition: Signed up for email
- Use: Exclude from lead gen retargeting
```
---
### Budget Allocation
**Recommended Budget Split:**
| Segment | % of Retargeting Budget | Rationale |
|---------|------------------------|-----------|
| Hot (Cart/Checkout) | 40-50% | Highest intent, best ROAS |
| Warm (Product/Engaged) | 30-35% | Good intent, volume |
| Cool (General) | 10-15% | Lower intent, awareness |
| Customers | 10-15% | Retention/upsell value |
**Budget by Phase:**
| Phase | Allocation | Notes |
|-------|------------|-------|
| Day 1-7 | 50% | Strike while intent is hot |
| Day 8-14 | 30% | Maintain presence |
| Day 15-30 | 20% | Final conversion attempts |
---
### KPIs and Benchmarks
**Expected Performance by Segment:**
| Segment | Target CTR | Target Conv Rate | Target ROAS |
|---------|------------|------------------|-------------|
| Cart Abandoners | 1-3% | 5-15% | 5-10x |
| Product Viewers | 0.5-1.5% | 1-5% | 3-5x |
| General Visitors | 0.2-0.8% | 0.5-2% | 2-4x |
| Customers | 0.5-1% | 2-5% | 3-6x |
*Benchmarks vary significantly by industry*
**Metrics to Monitor:**
| Metric | Frequency | Action Threshold |
|--------|-----------|------------------|
| Frequency | Daily | >4/week: Refresh creative |
| CTR | Weekly | <0.2%: New creative/message |
| Conv Rate | Weekly | Declining: Check offer/landing |
| ROAS | Weekly | <2x: Optimize or pause |
| CPM | Weekly | Rising: Audience fatigue |
---
### Implementation Checklist
**Setup Phase:**
- [ ] Create all custom audiences
- [ ] Set up exclusion audiences
- [ ] Configure pixel/tag events
- [ ] Build creative assets for each phase
- [ ] Set frequency caps
**Launch Phase:**
- [ ] Launch hot audiences first
- [ ] Add warm audiences after 3-7 days
- [ ] Monitor frequency closely
- [ ] Check exclusions are working
**Optimization Phase:**
- [ ] Review performance weekly
- [ ] Refresh creative every 2-3 weeks
- [ ] Adjust budgets based on ROAS
- [ ] Test new messages/offers
- [ ] Expand to new platforms if working
---
## Special Scenarios
### Scenario 1: E-commerce with Large Catalog
**Approach:**
- Use dynamic product ads heavily
- Segment by category viewed
- Cross-sell based on viewed products
- Sequence: Exact product β Category β Best sellers
### Scenario 2: SaaS Free Trial
**Approach:**
- Segment by trial status (started, not started, expired)
- Message based on activation milestones
- Focus on value realization, not features
- Sequence: Activation help β Feature benefits β Upgrade CTA
### Scenario 3: Lead Generation
**Approach:**
- Segment by form stage (viewed, started, abandoned)
- Emphasize lead magnet value
- Address objections (privacy, spam)
- Sequence: Remind value β Social proof β Alternative offer
### Scenario 4: High-Value B2B
**Approach:**
- Longer sequences (60-90 days)
- Account-based approach if possible
- More educational content
- Multiple CTAs (demo, case study, guide)
- Lower frequency, higher quality
---
## Limitations
**I can design:**
- Audience segmentation strategy
- Messaging sequences
- Creative direction
- Platform setup guidelines
- Frequency and timing strategy
**I cannot provide:**
- Actual audience sizes (need your data)
- Custom audience creation (need platform access)
- Creative production
- Pixel/tag implementation
- Budget recommendations without data
**For complete implementation, you'll also need:**
- Properly configured tracking pixels
- Creative design resources
- Platform ad accounts
- Budget allocation
- Testing infrastructure
---
## Quality Checklist
Before delivering sequence design:
- [ ] All behavior segments identified
- [ ] Timing windows defined for each segment
- [ ] Frequency caps specified
- [ ] Message progression makes sense
- [ ] Exclusions prevent audience overlap
- [ ] Platform-specific setup included
- [ ] Creative briefs are actionable
- [ ] Budget allocation recommended
- [ ] KPIs and benchmarks provided
- [ ] Implementation checklist included
ReadyRetargeting Sequence Designer
MarkdownUTF-8Verified